Bergstrom Kia of Oshkosh FAQs
Frequently Asked Questions
Welcome to Bergstrom Kia of Oshkosh, your go-to Kia dealership serving Neenah, Menasha, and beyond! Whether you're in the market for a new Kia vehicle, looking for financing options, or seeking expert auto maintenance, we're here to help. This guide should help answer some of the most common questions about our sales and service, ensuring you have the best experience possible with our Kia dealership in Oshkosh, WI.
New Kia Vehicles
At Bergstrom Kia of Oshkosh, we offer a wide range of new Kia models designed to fit every lifestyle. Whether you're looking for the latest technology, fuel efficiency, or rugged performance, our new vehicles deliver all of that and more.
Absolutely! We make it easy for you to schedule a test drive online. Simply browse our selection of new Kia vehicles, and when you find the one you're interested in, click on the Schedule Test Drive option. Our team will be ready to assist you and make sure the car is prepared and waiting for you at a time that works best for your schedule. Whether you're looking to test the latest Kia Sorento or the stylish Kia Forte, we're here to help you experience the car before you make your decision.
At Bergstrom Kia of Oshkosh, we always have a great selection of new Kia vehicles available for you to drive home today. While the next model year may bring new updates, there’s no need to wait when you can get an amazing deal now. Plus, our financing options, live availability, and pre-approval processes make it easy to purchase the perfect Kia when you're ready. If you're unsure about waiting for the new model year, our team is happy to guide you based on your specific needs and preferences.
Pre-Owned Vehicles
Our pre-owned inventory includes a variety of well-maintained Kia models and other makes, all thoroughly inspected for quality. You can find affordable options with great value, backed by our commitment to providing reliable vehicles.
Yes, we do! Bergstrom Kia of Oshkosh is proud to offer Certified Pre-Owned (CPO) Kia vehicles. These vehicles undergo a thorough 165-point inspection by our trained technicians, ensuring they meet Kia's strict standards. Additionally, CPO Kia vehicles come with a 10-year/100,000-mile powertrain warranty for your peace of mind. With these added benefits, you get a like-new car at a much more affordable price, along with the reliability and performance that Kia is known for.
Yes, all of our used Kia vehicles undergo a rigorous inspection process to ensure they meet the high standards we set for quality and safety. Our factory-trained technicians check each pre-owned vehicle for mechanical soundness, vehicle history, and overall condition, so you can drive away with confidence. Plus, we offer full transparency about the condition of our used vehicles, ensuring you’re well-informed before making your purchase. We want to make sure your experience is hassle-free and that you’re getting a vehicle you can rely on.
If you're looking for the service history of a used Kia, our team is happy to provide as much detail as possible about the vehicle’s past. While service history isn’t always posted online, we encourage you to come in and take a look at the CarFax® report or speak directly with one of our sales representatives. We pride ourselves on offering transparency, and our team will help you understand the full history of any used vehicle you’re considering so you can make an informed decision.
Leasing
Leasing a Kia gives you the flexibility of lower monthly payments and the option to drive a new car every few years. If you prefer lower upfront costs and shorter-term commitments, leasing could be the right choice for you.
Deciding whether to lease or buy depends on your driving needs and budget. Leasing typically offers lower monthly payments and the ability to drive a new car every few years, making it a great option for those who like to have the latest features and technology. On the other hand, buying a vehicle means you’ll own it outright and won’t have any mileage restrictions. Our team at Bergstrom Kia of Oshkosh can walk you through both options, helping you determine which one aligns better with your budget, how much you drive, and how long you plan to keep the car. We're here to help make this decision simple and clear!
Leasing a vehicle from Bergstrom Kia of Oshkosh is an easy and transparent process. First, you’ll choose your desired model and trim level, then we’ll discuss your preferred lease terms, including the length of the lease, the down payment, and your monthly payment. We provide you with all the details upfront so you can make an informed decision. Once you’re ready, you can sign the lease agreement, and we’ll have your new Kia ready to go. Plus, when your lease ends, you have the option to return the vehicle, purchase it, or lease a new model, giving you plenty of flexibility.
Financing
We offer a variety of financing options at Bergstrom Kia of Oshkosh to help make your vehicle purchase as seamless as possible. Our finance team works with you to find competitive rates and flexible terms, no matter your credit situation.
Applying for financing at Bergstrom Kia of Oshkosh is quick and simple. You can complete the secure online application on our website, where we’ll ask for basic information like your contact details, employment status, and income. Once submitted, our finance team will review your application and work with a network of lenders to find a financing option that works best for your needs. Whether you're looking for a new or used vehicle, we'll make sure you have competitive rates and favorable terms tailored to your budget.
Yes, absolutely! At Bergstrom Kia of Oshkosh, we understand that life happens and that not everyone has perfect credit. Our finance team is experienced in working with all types of credit situations, and we’ll do our best to find a financing solution that works for you. Whether you have bad credit or no credit history, we’re here to guide you through the process and help you secure a loan with reasonable terms that fit your budget.
Vehicle Trade-Ins
Trading in your current vehicle is a simple process at Bergstrom Kia of Oshkosh. We offer fair trade-in values and make it easy to apply your trade-in towards your next Kia purchase or lease.
When you’re ready to trade in your vehicle, make sure to bring your car’s title, registration, and any service records you have. It’s also helpful to have your driver’s license and proof of insurance. If you still have a loan on your vehicle, be sure to bring your payoff information so we can calculate your trade-in offer accurately. The more information you provide, the easier it will be to get the most accurate value for your trade-in.
To get an accurate trade-in value for your vehicle, we recommend using our online trade appraisal tool to get an initial estimate. However, the most accurate trade-in value will come from a physical inspection at our dealership. You can schedule a visit, and our team will evaluate your vehicle’s condition, mileage, and market demand to provide you with a competitive and fair offer.
Service and Maintenance
Our service department at Bergstrom Kia of Oshkosh is ready to keep your vehicle running like new. From routine maintenance to more complex repairs, we provide expert service with genuine Kia parts, ensuring the best care for your car.
While you can certainly take your Kia to other service centers, we highly recommend bringing your vehicle to Bergstrom Kia of Oshkosh for regular maintenance. Our team of Kia-certified technicians is specially trained to work on your vehicle using genuine Kia parts. We’ll ensure your car is properly maintained to keep it running smoothly and efficiently for years to come. Plus, regular service at the dealership helps preserve your vehicle's warranty.
The time it takes to service your Kia can vary depending on the type of service needed. Routine maintenance visits like oil changes and tire rotations can typically take about 30 to 45 minutes. For more extensive repairs, we will give you an estimated time frame when you book your appointment. Timing may also depend on how busy the dealership service department is. Bergstrom Kia of Oshkosh offers comfortable waiting areas where you can relax while we complete your service, no matter how long it takes.
Our team is happy to assist you in coordinating transportation options while your vehicle is being serviced. Feel free to reach out to our service department, and we will do our best to make sure you're accommodated during the repair process.
Ready to find your next vehicle or schedule service with our technicians? Visit Bergstrom Kia of Oshkosh, or book your appointment online today. We proudly serve drivers across Wisconsin with top-tier sales and service.
Bergstrom Kia of Oshkosh
3325 W WASHBURN STOSHKOSH, WI 54904 Driving Directions
| Monday | 9:00AM - 7:00PM |
| Tuesday | 9:00AM - 7:00PM |
| Wednesday | 9:00AM - 7:00PM |
| Thursday | 9:00AM - 7:00PM |
| Friday | 9:00AM - 6:00PM |
| Saturday | 9:00AM - 5:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | Closed |
| Sunday | Closed |
Warranties include 10-year/100,000-mile powertrain and 5-year/60,000-mile basic. All warranties and roadside assistance are limited. See retailer for warranty details.